Wemoosh FAQ's

On this page you will find answers to the questions that we are frequently asked. If you have a question that you can’t find an answer for here please contact us and ask. We value your feedback and if you have a question that you think should be on our FAQ page please contact us and we will add it.


What is an OOSH
OOSH is a nationwide, generic name that stands for Out Of School Hours childcare for school aged children from Kinder to Year 6. The OOSH childcare system allows you, as parents, to individually access Federal funding through the Child Care Benefits scheme (CCB).



What is CCS?

Child Care Subsidy is available to families that complete and activity test through MYGOV - Centrelink. Eligibility is based on income levels and time that you work,  participate in certain voluntary positions or study. Centrelink Offices can supply more information. If you wish to claim a bulk payment you will need to advise the centre of your family reference number and link your family to the centre.
Please note that there is a gap between the Centre’s fees and the amount of Childcare benefit.

What is A Customer Reference Number?

By law parents are required to apply for a CRN for:
a) Your family;
b) Each of your children, according to the Centre you would like your children to benefit from, and whether it is Before/After School Care or Vacation Care.


How do I Enrol my child in Wemoosh?

Please download our Family Handbook and Contact our centres for an enrolment package. When these are completed, please call one of the below number depending on which shchool your child is from:

Mayfield West Centre (49 683 337) if your child attends Mayfield West Demonstration School, Hunter Christian, Waratah Public School

Mayfield East Centre (49 672 223) if your child attends Mayfield East, Tighes Hill Public

St Columbans Centre (0450 273 266) if your child attends St Columbans or Carrington Public School

Islington Centre (0431 406 309) if you child attends Islington Public School

Fern Bay Centre (0450 557 828) if you child attends Fern Bay Public School, Stockton Public school or St Peters

Our family coordinator will arrange a time for you to meet with the staff and show you around the site.


What do I do if my Child is going to be Absent from OOSH?

Please e-mail us, fill in an Absentee Form or ring WEMOOSH to notify us of any absences of your children. If a staff member has to call to locate a child and we have not been notified, this will incur a $5 fee.


What Schools do you Service?

We service Hunter Christian School, Mayfield East Public School, Mayfield West Demonstration School, St Columban’s Primary School, St Dominic’s Centre for Hearing Impaired, Tighes Hill Public School, Carrington Public School, Islington Public School Waratah Public School and Fern Bay public school.


What Time is Breakfast in the Morning?

Breakfast is available from the time your child is dropped off at WEMOOSH until approximately 8:30AM. We stop the breakfast at this time to make sure that children have enough time to board buses to school without causing delays.


What Time is Afternoon Tea?

Afternoon tea is scheduled to ensure that all children have arrived at WEMOOSH and is usually served around 4:00PM!





What about Sending Toys?

We ask that children do not bring their toys to WEMOOSH as they are easily lost, broken and mixed up with our own resources. If children do bring their own toys, they will be asked to keep them in their bag.

Should I Send My Child with a Change of Clothes?

WEMOOSH programs are very physical and fun; while we will provide paint shirts and aprons when doing craft, we recommend that if families wish to avoid dirt or paint that they provide a change of clothes for children to change into when they arrive at WEMOOSH.



What is Your Sun Safe Policy?

In Term 1 & Term 4, children are required to reapply sunscreen every 2 hours at minimum; an Educator will ensure that this occurs. They must wear a hat if they intend to play in any non shaded areas. See our resources page for more information.




What are your Hours of Operation?

WEMOOSH East opens mornings at 6:00AM-9:00AM and afternoons 2:30-6:00PM.

WEMOOSH West opens mornings at 6:30AM-9:00AM and afternoons 2:30PM-6:00PM.

WEMOOSH Islington opens afternoons only at 3:00PM-6:00PM

WEMOOSH St Columbans opens afternoons only at 3:00PM-6:00PM

WEMOOSH Fern Bay Opens mornings at 7:00AM-9:00AM and afternoons 3:00PM-6:00pm

If you require care before 6:30AM, please talk to WEMOOSH staff about arranging your children to attend WEMOOSH East until they can be transported to WEMOOSH West.

How do you Transport our Children Around?

We have three commuter buses that we use to shuttle children between our sites and respective schools before and after school. These buses are driven by appropriately trained staff member who ensures the children all get on and off safely.



What is your Emergency Policy?

Please see our Emergency Procedure Policy. Also our Resources page has a lot of information about our centre and programs.